Contact Us

Question? Comment? Suggestion? Need help installing? Want to be a dealer of our products?

  • Installation Instructions – All product installation instructions are available online.
  • Shipping Policy – We ship internationally to any country that FedEx will deliver to
  • Return Policy – Returns require an RMA#, please contact us below to request one.
  • Dealer requests can be made by email to dealers@tacticalwalls.com.
  • Please read the FAQ before messaging us. We might have already answered your question there!
  • You can always call us at 540-298-8906
  • If you still have a question or a comment, feel free to contact us using the contact form below.

Wait! Before sending us a message check out the answers to these Frequently Asked Questions!

How do I program my RFID keys?

The first 2 key cards should already be programmed. If you need to reprogram them, or program additional keys, we have a demonstration video that you can watch here.

How do I cut my foam without going all the way through?

We did a Facebook Live demonstration of this process. You can see the recording by clicking this link.

If I already have a Tactical Walls unit with magnetic locking, can I change the locking to RFID?

Unfortunately, at this time, there is no way to change locking systems in existing units.

How far down does the 842/825/812 shelf and the 1242 shelf extend when it is opened?

From the bottom of the shelf while in the closed position, the 812/825/842 extends approximately 7.5″ – 8″ when opened and the 1242 extends approximately 9.5″ – 10″ when opened.

What kind of walls can this product be installed in?

It was designed to work between the studs of a 16 on center standard 2×4 wall. However, if you are creative and industrious it could be made to work with a variety of wall types. (We do not recommend you try installing the inserts into cinder block or brick walls for obvious structural integrity reasons.)

Where is it made?

USA, USA, USA! More specifically, in the Shenandoah Valley of Virginia.

What is it made of?

Wood products are made of poplar, furniture grade birch plywood, and pine. Plastic products are made of U.S. sourced ABS plastic which makes it very light and very durable. MOD Wall products are made with High Density Polyethylene. Materials for each product may be found in either the long description on the product page, or under the dimensions tab on the product page.

Size?

We offer various sizes and will continue to add new products in the future. Please see the “dimension” tab on each product page to find dimensions of each product and its components.

Does it have to be hidden?

No. If you really want to use our products to show off your collection you may choose not to hide anything.

Does it lock?

Some products are non-locking, some use magnets to lock, and some offer your choice of magnetic or RFID. See the product descriptions for locking information.

Will any magnet open these?

No, we use super strong rare earth neodymium magnets with our units. Your average refrigerator or craft type magnets will not have the pull force required to activate the latches.

Can the tall mirrors open both ways?

Yes, the mirror was designed so that it can be hung upside down to open the opposite direction from any of our pictures.

How many rifles can the 1450M fit?

It was designed to hold 1 mid length rifle and two handguns as well as a few other pieces of kit. But due the the never ending variety and sizes of SBR’s you may be able to fit two or three in there. Honestly, you’d be better off buying one unit for each rifle. Just sayin’.

What kind of configurations/accessories can be used?

The empty insert is an open canvas. You can customize and personalize the inside to your hearts content. You can use a variety of attachment points, hooks, straps, or similar set up’s. You could even use molle inside if you wanted to. Keep in mind. If you customize the insert to suit you we’d like to see the work you put in and share it with some of the other customers. Feel free to send a picture of your handy work for us to share in our gallery. (Don’t send your name or address. Also hide the serial numbers of your guns if taking high resolution photos. We will not share ANY personal information about our customers EVER!) We would just like to see how you trick out the inserts.

Will these work in my RV?

Maybe. We get this request from time to time and there are customers who have made it work for their application, however, most RV wall framing is not deep enough for the in-wall units, or strong enough to hold the shelves. Fortunately, we now offer a wide array of free standing and lighter surface mounted options for you to try.

Why is this better than a safe?

Speed, convenience, simplicity. Plus you can hide this where you wouldn’t put a safe. Safes are great but I wouldn’t lock up a weapon which I’m depending on to protect my life and my family. 

Honestly, have you ever tried entering your pass code in the dark? Under stress? It is not the easiest thing to do. Plus if you need to react and seconds count, do you even take the time to re-lock the safe? If yes. you are wasting even more valuable seconds. If no, your safe isn’t really a safe anymore is it?  Now it’s just an unlocked storage container, kinda just like a Tactical Wall insert. Except your unlocked safe is full of all your other guns that could potentially be stolen. But when you grab your defense weapon out of your Tactical Wall, all your other guns remain locked away in your safe, plus you didn’t just waste valuable seconds unlocking and then re-locking your safe.

Will you sell to a dealer at a discounted price?

Contact us at dealers@tacticalwalls.com for bulk pricing and shipping options.

What is your address?

Tactical Walls
611 Williams Ave.
Shenandoah, VA 22849

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